General guidance on exclusion criteria for therapy
This is a broad guide to exclusion criteria at VHG for therapy on our network. This guidance is designed to support network practitioners when reviewing initial triage/referral documents and assessing clients' needs at the start of therapy and on an ongoing basis to ensure that the client and the pathway are appropriately matched.
We acknowledge that the term "exclusion criteria" can feel jarring when our main aim is to support people who are struggling. We have put careful thought into our criteria; they are not there because these are clients or presentations we do not want to work with, or feel negatively towards. We strive to make our therapy services as inclusive as possible; however, we must take into account different factors when thinking about the support we can realistically provide for our clients, often within a short-term time limited context, including NICE guidelines and other evidence bases, our customers' requirements and the scope of the services they contract VHG to provide, and the specialisms and capacity we have within our internal and wider network teams. We also need to take into account that much of the therapy we offer is time limited and is delivered remotely, which impacts the level of complexity, need, and risk we can reasonably expect practitioners to hold. The decision to refuse or end therapy early is never taken lightly and we always endeavour to keep clients' best interests at the centre of these decisions.
IMPORTANT: If you receive a referral that you feel is unsuitable because it meets one or more of the criteria below, or you are concerned about a client's suitability at any point during their therapy, please flag this to our clinical team and discuss with us before taking any action to discharge the client. It may be that we can offer the client a pathway change or reallocation, and we can advise and support regarding onward referral/signposting where required.